Common Questions and Answers Regarding Your Lodging in the Adirondacks

How do I make a reservation at your Adirondack Mountain resort?
What happens if I have to cancel?

How much are the taxes and service charges?
Can you give me directions to your lodging in the Adirondacks?
Where can my husband (wife) smoke?
Can I bring my dog to the Adirondack Mountain resort?
What should I bring/wear?

Can I bring our son/daughter?

What time is check-in and check-out?
Its our anniversary (birthday), is there anything special I can do for my husband (wife)?
Is there a massage therapist/personal trainer available?

Is there Guide Service available?


How do I make a reservation at your Adirondack Mountain resort?
You can check availability or make a reservation online, email us,  or call our resort: (518) 494-7238. We do request a deposit by check or credit card number to confirm your stay. A written confirmation with directions to our Adirondack Lodging will be either e-mailed to you or sent via USPS.

What happens if I have to cancel?
Due to our rural location, cancellations affect our lodge significantly. A last-minute cancellation gives us little chance of filling the space in our remote location. For these reasons, we uphold a strict cancellation policy. If a cancellation is made 14 days or more prior to your arrival date, you may elect to either apply the entire amount of your deposit towards a future stay within the next year or receive a refund of your deposit less a $50 handling fee. If a cancellation is made less than 14 days prior to your arrival date, no refund will be possible regardless of the reason. Should it be necessary for you to depart earlier than your confirmed reservation dates, you will be responsible for all of the original room nights booked from your intended stay.

How much are the taxes and service charges?
At departure, 7% New York state sales tax, and a 4% Warren County room occupancy tax will be added to your nightly room charge.

Can you give me directions to your lodging in the Adirondacks?
Click here to visit our directions page for a detailed listing of directions.

Where can my husband (wife) smoke?
We are a non-smoking property, inside and out.

Can I bring my dog to your Adirondack Mountain resort?
As pet lovers ourselves, we understand how wonderful it is to share an Adirondack vacation with your canine companions. However; due to the intimate nature of our property, dogs are not allowed. We have 2 yellow Labrador retrievers; a 10 - year-old named “Hudson” and a 1 - year-old “Shadow”. They are welcome in the common rooms - but will not visit the Guest Rooms. They are available on a first-come first-serve basis for hiking or skiing companionship.

What should I bring/wear?
All restaurants (even fine dining) in the area is relaxed casual. Bring casual sports clothes, sturdy boots for walking, sneakers for the boats and warm gloves, hats and ski jackets for the winter. Whatever the season, bring sweaters as the night air can be crisp. Robes, slippers, hair dryers and irons are available in every room.

Can I bring our son/daughter?
All the rooms are designed for one couple each with only one king-size bed. If you are a single parent traveling with your well-behaved child that can interact on an adult level with the other guests , they are more than welcome.

What time is check-in and check-out?
There are no predetermined check-in nor check-out times. However; please do let us know when you are arriving. If you wish to enjoy the property on the day you are departing past 11:00am, and we have guests arriving for your room, we simply ask that you vacate the room itself. We will store your luggage and there are plenty of places to change your clothes if you wish. You're more than welcome to stay and enjoy The Fern Lodge well into the afternoon.

Its our anniversary (birthday), is there anything special I can do for my husband (wife)?
What better way to celebrate a birthday or anniversary with your loved one, than by sharing romantic quality time at The Fern Lodge? Better yet, have your family and friends join you! If you contact us ahead of time, we can arrange flowers according to your budget, we can bake a special something, or have a special bottle of bubbly in your room upon arrival.

Is there a massage therapist/personal trainer available?
We can arrange an in-room massage for you with experienced local massage therapists. Just give us a call and we will be happy to check availability for massage. Massages are $90 per hour per person. We also have a personal trainer who specializes in Joint (and Core) Strength and Conditioning and specialized intensive workouts to improve your golf. We can also offer; acupuncture, aromatherapy, reiki, a hair cut/style, and manicures and pedicures. All special services arranged require 24 hours notice of cancellation.

Is there Guide Service available?
If you're interested in hiring an Adirondack guide to take you birding, fishing, fly-fishing, hunting or perhaps animal tracking on a hiking tour, we can recommend a guide service. Advance reservations are necessary, so please contact us as soon as possible.
 

 

 
 
 


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46 Fiddlehead Bay Road Chestertown, NY 12817
Phone: (518) 494-7238 Email Us

Visit our other lodge in North Creek NY -  The Alpine Lodge

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